Mytholon Handels- und Vertriebs GmbH
Accessibility Statement
Accessibility
We strive to make our website accessible. However, some content and features are not yet fully accessible.
If you encounter any barriers or need assistance, please contact us at support@mytholon.com.
Hand in hand, shield to shield
What is the Mytholon Handels- und Vertriebs GmbH?
Mytholon is a supplier of LARP and medieval merchandise. Our range includes not only clothing and armour, but also accessories, LARP and decorative weapons, medieval camp equipment, make-up, jewellery, miniatures and much more.
It all began on 23 April 1996 in a small shopping arcade with just 16 m² of retail space. Since then, our product range has expanded enormously; we have brought talented designers on board who add that special finishing touch to our products, and we are constantly working to optimise our quality and service.
Today, Mytholon is Europe’s largest supplier of LARP equipment. You’ll find our shops in Hamburg, Leipzig, Cologne and Rome. Our Mytholon event crew attends medieval markets and conventions throughout Europe.
We know that enthusiasm for LARP, the Middle Ages and re-enactment isn’t just a hobby. It’s a way of life! At Mytholon, we share this passion and offer you a fantastic selection of products, either made in-house or sourced from a wide variety of suppliers. There’s something to suit every need and every budget.
How does the ordering process work?
We offer a choice of different delivery and payment providers at the checkout. You can find all the relevant information here: Shipping & Payment
Once you have received the goods, you naturally have a 14-day right of return; you can find all the relevant information and the returns form here: Returns
Accessibility status
Our online shop is undergoing a continuous process of improvement. In addition to the points listed below, some content or features may not yet be fully accessible.
If you are unable to use our shop, or can only use it to a limited extent, due to an accessibility issue, please do not hesitate to contact our Support. We’re here to help you find products, place orders or with any other enquiries, and we’ll work with you to find a suitable solution.
Our online shop is based on a logically structured navigation system with clearly labelled categories and adapts to different devices.It can be operated using a mouse, touchscreen or keyboard.
To make navigation easier, there are skip links available that allow you to go directly to key sections of the page.
We provide informative images with alternative text that makes the key content of the image accessible to screen readers.
We are happy to allow you to place guest orders without having to register for a customer account first.
We offer a range of payment and delivery options, providing you with various ways to place an order.
If you encounter any problems whilst using the online shop, we offer several ways to get in touch: our support team can be reached by email, via the contact form and by telephone, and is on hand to help with product searches, orders and other enquiries. In addition, staff in our stores and our events team at various events
can offer you personal assistance ..
A step in the right direction, but we’re not there yet:
We are constantly working to improve the quality and accuracy of alternative text for visual content.
Full and unrestricted use of all pages and controls on our shop using screen readers is still under review. We are focusing on reviewing the structure of content, controls and dynamic elements.
Some of the functions in our shop are provided by external services. The accessibility of these components depends in part on the respective providers. We review their integration and, where there are known limitations, look for suitable alternatives.
Competent market surveillance authority
für die Barrierefreiheit von Produkten
und Dienstleistungen (MLBF AöR)
(State Market Surveillance Authority for the Accessibility of Products and Services)
Carl-Miller-Straße 6
39112 Magdeburg
Germany
E-Mail: kontakt@mlbf-barrierefrei.de
Telephone: +49 391 289 230 23
Website: https://www.mlbf-barrierefrei.de