Shipping & Payment Information

Delivery & Payment

Shipping costs

Country	Shipping	Free with a purchase value of
	4,90 €	29 €
	14,90 €	100 €
	25,00 €	No free shipping
	depending on country & weight	No free shipping
	No shipping!	Please contact Medieval Collectibles

*List of EU countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

German Flag Within Germany, we offer free shipping on orders over 29 €.
Below this amount, shipping costs are only 4,90 €.
We ship oversized items for an additional charge of 25€ per parcel within Germany. EU Flag We ship orders from the EU* for 14,90 € per parcel and even offer free shipping on orders over 100 €.
Within the EU, bulky goods deliveries also cost an additional 25€ per parcel. We do not dispatch alcohol abroad. CH/GB/LI/NO Flag World Flag A special rate applies to Switzerland, Great Britain, Norway and Liechtenstein: We ship to these countries for a flat rate of 25,00 €.
For any other NON-EU country, the individual shipping price is calculated directly in the shopping basket based on the destination country and weight.
Outside the EU, it is not possible to ship bulky goods, alcoholic beverages, stage fighting weapons, decorative pistols or ammunition for them.
USA Flag Mytholon confidently places all orders from the USA in the hands of Medieval Collectibles and does not accept orders from USA costumers.

Delivery & Payment

Delivery time

Delivery usually takes 5-8 working days (depending on the destination) and is carried out in 3 stages:

Order & Pay

Most of our payment methods are processed instantly, and your order is processed straight away. For bank transfers (including real-time transfers), this step takes around 2–3 working days.

Internal processing

Our warehouse team usually needs 2–3 working days to prepare your parcel for dispatch. During particularly busy periods (especially July–August and December), it may take a few days longer for orders to be ready for dispatch.

Delivery

Once your parcel has been handed over to the courier, it will take a few days for the delivery to arrive at your door. The delivery times depend on the destination. EU: usually 2-5 days, NON-EU: up to 3 weeks

Delivery & Payment

Payment methods

The Classic

Bank transfer (payment in advance)

Digital Wallets

Credit cards

Online bank transfers

Any wishes left unfulfilled?!

Then send us an eMail!

We ask for your understanding that the ‘payment in advance’ option is not available for our Medieval Outlet. As stock levels for these items are low, immediate payment is required to ensure prompt delivery. Items cannot be reserved until payment has been received.

We offer special rates for local authorities, organisations and clubs. Please get in touch with our Support-Team for more information.

Delivery & Payment

Legal Information

You can find the official terms and conditions of delivery in our AGB §3.

You can find the official terms of payment in our AGB §5 & §6.